City of Portland BPS Public Information Manager (Close 10/8)


$6,799.00 - $9,138.00 Monthly


1900 SW 4th Ave, OR

Job Type



Bureau of Planning and Sustainability

Job Number



10/8/2018 11:59 PM Pacific

The Position

Effective December 2018, the City of Portland will adopt a new classification and compensation structure, adjusting the pay range of this role to $6683.00/mo to $11694.00/mo. Under the new structure this position will be classified with as Public Information Manager. An overview of the new classification and compensation structure is available here

The Public Information Manager (PIM) organizes and directs all communications planning, marketing, materials production and media relations activities for the Bureau of Planning and Sustainability (BPS) with discretion and awareness of intergovernmental and community issues. Under policy direction and in close alignment with the BPS Equity and Community Engagement teams, the Public Information Manager serves as the top public information professional; manages media relations; and oversees a staff of six strategic communications, public affairs  and design professionals to carry out bureau-wide public information programs.
The PIM is a motivating leader and manager to meet the unique communications and collateral needs of BPS' projects and programs. They partner with program managers, creatives and community engagement staff from initial brainstorming of concepts, to planning and implementing campaigns that drive engagement and action.  The PIM meets regularly with BPS Leadership and Management teams, as well as other City bureaus, to influence strategy and make decisions about news announcements and messaging, and coordinate communications across the City. They serve as a bureau spokesperson for media inquiries, to community partners and when presenting to City Council with tact, diplomacy and discretion. The PIM researches complex urban planning, climate action, and sustainability issues, policies, and programs to make sound recommendations on complex community and intergovernmental public affairs issues that build the bureau's image in the community.

The PIM works with the bureau's Equity Team to develop an equity lens and strategy for communications. They also partner with community engagement staff and the Language Access Team to consider all audiences, especially communities under-served by government, to create accessible materials and public information resources to connect with all Portlanders.  The PIM sets context, goals, purpose, and direction for the entire team, fostering an inclusive, communicative, and collaborative work environment, including leading daily and weekly project meetings. They bring structure and process to a fluid environment, managing tight timelines, competing priorities and multiple stakeholders.

The PIM oversees and helps resolve project concerns in the day-to-day production of all of BPS'  printed and digital brand marketing/communication materials including website, reports, presentations, brochures, banners, flyers, program guides, and presentation materials. They lead an integrated team of designers and writers in creative sessions to generate ideas and help them use their talents effectively. They manage internal client communications including project expectations, negotiations and feedback.

The PIM works with a team to conceive and implement concepts, guidelines and strategies in various creative projects, delegate projects among team members, and suggest improvements to ensure products and services adhere to bureau guidelines and the established specifications of the project. They stay abreast of the latest techniques and tools used in social media, design, and marketing -- ensuring team members have adequate resources and training.

THE IDEAL CANDIDATE possesses strong strategic vision and focus and accomplished communications and marketing skills to lead campaign development and content production through the entire project life-cycle: onboarding, planning, delivery, maintenance and measurement. They are a seasoned communications professional who works collaboratively with writers, editors, designers, web developers, social media and video professionals to establish possibilities, limitations, deliver feedback and resource requirements for each project -- inspiring teams to deliver results and shared success. They are an articulate written and verbal communicator to a diverse range of audiences -- with broad knowledge of issues related to urban planning, social equity, climate action and sustainability.

About the Bureau
The Portland Bureau of Planning and Sustainability (BPS) develops creative and practical solutions to enhance Portland's livability, preserve distinctive places and plan for a resilient future. We are committed to advancing equity as a means of achieving prosperous, healthy, resilient communities.  BPS values a diverse workforce and seeks ways to promote equity and inclusion within the organization.  BPS encourages candidates with knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. Although not required, BPS encourages candidates that can fluently speak more than one language to include that information in your resume.

About the City of Portland
Lauded as one of the best places to live in America, Portland is a city with a vibrant downtown, diverse neighborhoods, natural beauty, good schools and friendly people.  Home to about 680,000 residents within 145 square miles, Portland maintains deep ties to the Pacific Northwest's natural beauty. Portland is listed among the top 25 arts destinations in the United States, named one of the best cycling cities in North America, and one of America's best walking towns.  Mount Hood, the Cascade Mountain Range and the renowned Oregon Coast are all just over an hour away. There are 37,000 acres of parks and green spaces within the metropolitan area including the largest urban wilderness in the U.S.: the 5,000-acre Forest Park located within the city limits. Average temperatures range between 34° in winter to 80° in summer and Portland receives 37" of rain annually, less than Seattle, Houston, Baltimore, Boston and Atlanta.

Why work at the City of Portland?
The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage is available to ensure employees have the appropriate tools to safeguard themselves and their family.

To Qualify

The following minimum qualifications are required for this position:

  1. Knowledge of principles, practices and techniques of public information, issues management, media relations and equitable community outreach strategies and programs.

  2. Ability to generate public interest and convey messages with persuasive writing, graphics, digital media and the most strategic public information and outreach methods.

  3. Ability to effectively lead and manage a diverse team of communications and design professionals with a commitment to transparency, fairness and inclusion.

  4. Ability to analyze and make sound recommendations on complex community and intergovernmental public affairs issues with diplomacy and discretion to build and maintain the City's and bureau's image in the community and with key stakeholders.

  5. Ability to evaluate communications and graphics team practices and processes and help implement and manage recommendations for improvement; develop and implement appropriate procedures and controls.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume, brief cover letter and answers to supplemental questions, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Recruitment Schedule:

  • Job Posting: 9/17/18 to 10/8/18

  • Applications Reviewed: 10/9/18 to 10/17/18

  • Eligible List / Notices Generated: week of 10/17/18

  • 1st Round of Interviews: week of 10/29/18

  • 2nd Round of Interviews (if needed): week of 11/13/18

  • Job Offer: week of 11/26/18

*Timeline is approximate and subject to change

Additional Information

Applicant Instructions

Applicants must submit a professional résumé online and answer all required supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

  • Your résumé, cover letter and answers to supplemental question will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

  • Your résumé should support the details described in the answers to the supplemental questions.

  • If you are requesting Veteran's Preference, as identified below, please describe in your answers to the supplemental questions any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Your résumé should be no more than a total of two (2) pages and your cover letter one (1) page.  Do not attach materials not requested.

All completed applications for this position must be submitted online no later than 11:59 pm, on the closing date of this recruitment.  E-mailed and/or faxed applications will not be accepted.

If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.

Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Non-citizen applicants must be authorized to work in the United States at time of application.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.
John DiGrazia, Senior Recruiter
Bureau of Human Resources
(503) 823-4034An Equal Opportunity/Affirmative Action Employer