City of Portland Environmental Services Community Outreach (close 9/25)

Community Outreach & Information Representative

Salary $5,144.00 - $6,857.00 Monthly

Location 1120 SW 5th Ave, OR

Job Type Full Time

Bureau Bureau of Environmental Services

Job Number 2017-00705

Closing 9/25/2017 4:30 PM Pacific

The Position

The Community Outreach and Information Representative, for the Portland Bureau of Environmental Services Public Involvement Section, performs skilled, professional duties in the design, development, and implementation of public involvement and community engagement plans in support of the Bureau's capital projects.  The position performs journey-level professional duties in the development and implementation of assigned public information, public awareness and involvement, community education and outreach and media relations activities to meet City and bureau goals and objectives.  This position is focused on providing excellent customer service and includes a strong commitment to working with traditionally underrepresented communities.

In their assigned areas of responsibility, the Community Outreach and Information Representative is typically responsible for developing and implementing public involvement, community outreach, and communications plans, writing informational and promotional materials, conducting and/or facilitating meetings, and reporting on and evaluating program or project results and administering program or project budgets. They may also perform some elements of program implementation and administration.

This position is located in the Bureau's Public Involvement Section, working with a group of other professionals focused on delivering first rate public involvement and public information services to keep our community informed on a wide range of construction projects throughout the City.  The position reports to the Community Outreach Program Manager in the Communications Division.


To Qualify

The following minimum qualifications are required for this position:

  1. Knowledge of principles, methods and practices applied in design and implementation of public information, community outreach, and promotional and marketing programs.

  2. Knowledge of Methods and techniques of writing for public information and involvement, advertising, marketing, and public relations.

  3. The ability to use effective communication skills both orally and written, and to understand, synthesize, and communicate complex technical information effectively to a general audience.

  4. The ability to organize one's own work and carry out assignments reliably, independently and with appropriate attention to detail, while managing multiple and changing priorities in a fast-paced environment with changing deadlines.

  5. Ability to establish and maintain positive and trusting working relationships within one's own work team as well as with other City personnel, public officials, business and non-profit agencies, the media, community stakeholders, and the public.


The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.


Additional Information

Applicant Instructions

Applicants must submit a cover letter and professional résumé online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

  • Your résumé should support the details described in the cover letter.

  • If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Your résumé and cover letter should be no more than a total of four (4) pages combined. Do not attach materials not requested.

All completed applications for this position must be submitted online no later than 4:30 pm, on the closing date of this recruitment.  E-mailed and/or faxed applications will not be accepted.

If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.

Veteran's Preference documentation must be submitted no later than 4:30 PM on the closing date of this recruitment.

Non-citizen applicants must be authorized to work in the United States at time of application.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.

John DiGrazia, Senior Human Resources Analyst
Bureau of Human Resources
(503) 823-4034

An Equal Opportunity/Affirmative Action Employer



City of Portland


1120 SW 5th Ave, 404

Portland, Oregon, 97204.