Location: Portland Metro
Closing Date: 5/8/2017
Industry: Management, Nonprofit, Social Services
Type: Full Time
Title: Program Manager-Tualatin
Supervisor: Program Director
Hours: Full-Time, 40 hours per week (generally Monday-Friday 9AM-5PM)
Wage Range: $16-18/hour
This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding, recognized nonprofit in the greater Portland Metro area. We are looking for a motivated, talented individual that has the heart and mind invested in meaningful nonprofit work. Check out this three minute organization video! https://www.youtube.com/watch?v=YOPV6pmrRmw
Community Warehouse is the only nonprofit, full-service furniture bank in this region that collects and redistributes donated furniture and household goods to neighbors in need.
Through two locations (Portland and Tualatin) and partnerships with over 200 social service agencies, public schools, and faith communities, the Warehouse helps 60 families every week stabilize their lives by providing them with the basics that turn their housing into more comfortable, functional homes. Families are able to receive beds, a kitchen table and chairs, a dresser, sofa, living room furniture, lamps, items for cooking and linens all in a single visit. These basic comforts of home go a long way in helping people improve their stability, quality of life, and self-sufficiency.
Community Warehouse is rated one of the 100 Best Nonprofit Workplaces in Oregon in 2016, according to Oregon Business Magazine: http://www.oregonbusiness.com/article/item/17227-100-best-nonprofit
The Program Manager is responsible for the management of site-specific program operations. They will facilitate the implementation of Program goals, supervise site-specific Program staff, and represent the program site on Community Warehouse’s leadership team. The Program Manager will value working in a multicultural and diverse environment, support program access for clients, and champion agency goals.
Supervise and support staff team, including: Client Services Specialist, Truck Drivers/Furniture Movers, and Program Coordinator.
Work effectively within a team-dependent environment and provide leadership that encourages collaboration at all levels.
Maintain flexible work attitude to ensure all site and program needs are met.
Manage client scheduling, greet clients and case managers, review intake paperwork, and collect waiver signatures and program access fees.
Maintain positive relationships with partner agencies and case managers.
Provide monthly case manager orientations.
Oversee building maintenance - internal and external.
Ensure all site-specific vehicles are serviced and in good operating condition.
Take steps to ensure program goals for site are met.
Oversee expense budget for the site and ensure expenses are in line with revenue.
Work with Enterprise staff to determine which items are kept in the furniture bank and which items are sold in the Estate Store.
Support Development and Communications efforts as needed.
As part of the Community Warehouse Leadership team, support the organization's vision, values, direction, and policies.
Participate in performance evaluations of this position as directed by Program Director or Executive Director.
Other duties as may be assigned by Program Director or Executive Director.
Bachelor’s degree in business/non profit administration, social services, or other related field; or equivalent site management experience.
Strong, practiced leadership skills.
Excellent organizational skills.
Strong written and verbal communication skills.
Ability lift 50+ lbs repetitively.
Ability to drive a 20 foot box truck.
Ability to work in a fast-paced environment.
Ability to multi-task and prioritize.
Self-motivated, self-directed work ethic.
Values a joyful work environment.
Ability to work with a diverse group of people.
Passion, idealism, integrity, positive attitude, mission-driven.
Proven experience in engaging individuals and community groups.
Proficiency in Microsoft Office programs and Gmail platform.
Employer-paid health and dental benefits for employee.
Employer matches 3% in retirement account.
Community Warehouse is an equal opportunity, affirmative action employer. We invite members of all diverse communities to join our team, as we endeavor to best serve our communities from every background. Community Warehouse values diversity and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment, we are better able to serve those around us. We thank you for considering this employment opportunity.
Please email your resume with a cover letter detailing your experience, what interests you most about the position and why you would be an ideal candidate to firstname.lastname@example.org. Additionally, please ensure the subject line reads: Program Manager--Tualatin.
$16-$18/hour, depending on experience