Position Title: Recycling Information Specialist
Deadline to apply: February 10, 2017 @ 5:00 PM, PST
Salary: $19.32 - $25.88 Hourly
POSITION SUMMARY: The Recycling Information Center operates Monday – Saturday 8 a.m. – 5 p.m. and some holidays during the spring and summer months. This position will have an established work schedule during these business hours (with a flexible schedule during peak periods or as needed for coverage). This position's proposed work schedule will include regular Saturday hours. Are you a people person who enjoys problem solving and knows how to provide exceptional customer service? If so, you might be the perfect fit for Metro's Recycling Information Center team. We're looking for a new team member who will help people in the Portland region find the information they need to recycle, prevent waste and have a healthy home, yard and garden.
As a Recycling Specialist for the Recycling Information Center you will work with a team that is passionate about assisting the public and handles more than 88,000 information referral phone calls each year. You will link people with the businesses and organizations in our region that provide recycling services and support reuse of products and materials. You'll also provide customer service support for Metro's recycled latex paint product, MetroPaint, as well as for customers of our Metro Central and Metro South transfer stations. Your work will be performed using a database and MS Office suite software.
Preference will be given to candidates who are fluent in Spanish.
• answer phone calls and take inquiries from the public, businesses and other government agencies
• make referrals to Metro programs, private sector companies and non-profit organizations
• respond to e-mail requests from the public
• educate people about recycling, reuse, waste prevention and safe waste disposal options
• update computer database files
• provide administrative support for the call center.
At Metro, we hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
MINIMUM REQUIREMENTS: High school diploma or GED, and two years of customer service, education, administrative and/or clerical experience involving extensive public contact over the phone; or any combination of education and experience which provides the applicant with the knowledge, skills and abilities required to perform the job. Preference will be given to candidates who are fluent in Spanish.
To apply: visit www.oregonmetro.gov/jobs for the complete job announcement and a link to our online hiring center. Metro is an Equal Opportunity/Affirmative Action Employer.