Portland BES (Outreach and Involvement Manager) Closes 10/3/2016

Job Title:Community Outreach & Involvement Program Manager

Closing Date/Time:Mon. 10/03/16 4:30 PM Pacific Time

Salary:$5,830.00 - $7,784.00 Monthly

Job Type:Full Time

Location:Portland Building, 1120 SW 5th Ave, Oregon

The Community Outreach and Involvement Program Manager manages the public involvement section in the Bureau of Environmental Services' Communications Division.  The position supervises six employees, and manages and performs skilled, professional duties in the development of bureau-wide public involvement and community outreach programs and projects, with a focus on BES' capital improvement program.  The position will develop operating policies and procedures for the public involvement section, and provide leadership and advice to bureau staff in the development of public involvement and community engagement programs, projects, and plans in order to ensure bureau efforts are being conducted in a coordinated manner across the bureau and with other City efforts.  The position will develop and implement innovative and stakeholder-appropriate strategies and tools that promote community awareness and involvement in the bureau's work and align with and support BES priorities.   The position will develop and maintain working relationships with representatives of neighborhood and business organizations, community organizations, and the staff and management of various private and public organizations and agencies.  The position will represent the bureau in meetings with groups and individuals and present information to a variety of bureau stakeholders including employees of local, state, and federal agencies; elected officials; and bureau and City staff.  The position will also assist the Public Affairs Manager in supporting the public involvement and community outreach needs of the Director, Assistant Director, and bureau leadership team.  The position will manage a wide variety of concurrent projects with conflicting priorities and multiple deadlines.  A valid driver's license may be required for certain assignments.


 To Qualify:

The following minimum qualifications are required for this position:

  1. Knowledge of and experience in the principles, methods, and practices of the design and implementation of public involvement, collaborative processes, community outreach, and consensus building programs, initiatives, and projects.

  2. Ability to plan, organize, manage, direct, and implement a variety of complex and sensitive public involvement and community outreach activities and responsibilities to achieve goals and objectives, while working independently or as part of or leading a team.  

  3. Knowledge of and experience in the principles and practices of public administration including purchasing, contracting, and maintenance and retention of public records.

  4. Ability and experience listening to, understanding, and developing and implementing strategic and appropriate responses to complex and time-sensitive internal and external stakeholder needs and expectations.

  5. Experience establishing and maintaining effective working relationships with staff at various levels of an organization, elected officials, representatives of other government agencies, and business and community leaders.

  6. Experience and ability to communicate clearly, both verbally and in writing, with diverse audiences who have varying levels of comprehension, opposition, or indifference to the information being presented.


 The Recruitment Process:

An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested.  Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.


 Additional Information:

Application Instructions

Applicants must submit a cover letter and professional résumé online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

  • Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.

  • Your résumé should support the details described in the cover letter.

  • If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

  • Your résumé and cover letter should be no more than a total of four (4) pages combined.

Please note, all completed applications for this position must be submitted no later than 4:30 pm, on the closing date of this recruitment.  All applications must be submitted via the City's online application process.  Do not attach materials not requested.   E-mailed and / or faxed applications will not be accepted. 

If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.

Veteran's Preference documentation must be submitted no later than 4:30 PM on the closing date of this recruitment.

Non-citizen applicants must be authorized to work in the United States at time of application.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.

Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
(503) 823-4516